JaHawk2009 Posted November 12, 2012 Posted November 12, 2012 Ugh. Still saying UPS haven't received the shipment. Ffs. At least there's a shipment for them to receive for you....
Anja Posted November 12, 2012 Posted November 12, 2012 Desperately trying to find a contact number. I don't like emails, they can be ignored. Mine is being ignored. I sent a very pissed off mail in September because of all the trouble with UNO and all they replied back was "We're really sorry.... Here is your tracking number blah blah". I already did have UNO at this point which I also mentioned in the mail so their reply was nothing but utter bullshit. And now my second mail (because DOS came three days late too) is being completely ignored. Worst customer support EVER! I don't get how people in Europe, where DOS came out on Friday, get theirs so late and people in the US, where it doesn't come out until tomorrow, already have theirs!!
Yaz. Posted November 12, 2012 Posted November 12, 2012 At least there's a shipment for them to receive for you.... Yeah :/ if you don't even have a tracking number yet i'd definately call them, that takes the piss
JaHawk2009 Posted November 12, 2012 Posted November 12, 2012 Yeah :/ if you don't even have a tracking number yet i'd definately call them, that takes the piss I'd call them if they had a contact number
EastJesusNimrod21 Posted November 12, 2012 Posted November 12, 2012 I'm sure I read a few pages back that someone received their copy and the UPS site said it hadn't even dispatched yet... So hopefully this is the case for us in the UK. Fingers Crossed.
Killjoy07 Posted November 12, 2012 Posted November 12, 2012 I'm from the UK also, and I haven't received anything regarding my order either. On the Warner Store I only have the one tracking number for UNO.
JaHawk2009 Posted November 12, 2012 Posted November 12, 2012 I'm from the UK also, and I haven't received anything regarding my order either. On the Warner Store I only have the one tracking number for UNO. Glad to know I'm not the only one with this issue, at least.....
Nzap Posted November 12, 2012 Posted November 12, 2012 Glad to know I'm not the only one with this issue, at least..... For me it says that I have had only one shipment, but when I go to "track all shipments" the DOS! appears in the new window that opens. It only says that they wait for it to come there or some shit like that.
CocaColaX Posted November 12, 2012 Posted November 12, 2012 Mine currently says.... "A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated." Mine still says that too. Did anyone else's download come with 30 second tracks as well as the full tracks?
Six String Samurai Posted November 12, 2012 Posted November 12, 2012 I can see this being a repeat of what happened with Uno being shipped a day late. I know this is a first world problem and is by no means a matter of life and death but at the same time I can't help but be a little pissed off. :sad:
EastJesusNimrod21 Posted November 12, 2012 Posted November 12, 2012 Mine still says that too. Did anyone else's download come with 30 second tracks as well as the full tracks? Yeahh... I'm guessing they are just previews of each song?
TheJedi Posted November 12, 2012 Posted November 12, 2012 mine says shipped, but i cant track it.... :/
Anja Posted November 12, 2012 Posted November 12, 2012 I just received a reply to my mail from last week the EXACT response they sent after my first email in September. I can't freaking believe it! And instead of answering my questions or maybe consider what I wrote in there and think about what the hell is going wrong with this whole box set thing, they just sent a link to the UPS site I didn't even ask for that! WTF
JaHawk2009 Posted November 12, 2012 Posted November 12, 2012 I just received a reply to my mail from last week the EXACT response they sent after my first email in September. I can't freaking believe it! And instead of answering my questions or maybe consider what I wrote in there and think about what the hell is going wrong with this whole box set thing, they just sent a link to the UPS site :blink:/> I didn't even ask for that! WTF Warner. Wat r u doing. Warner! Stahp!!
burnout409 Posted November 12, 2012 Posted November 12, 2012 Mine still says that too. Did anyone else's download come with 30 second tracks as well as the full tracks? yeah i thought that was a bit odd, not sure why they did it.... but still not gonna complain.
Anja Posted November 12, 2012 Posted November 12, 2012 Warner. Wat r u doing. Warner! Stahp!! At least they're good at the copy-and-paste-thing! Not everyone knows how to copy and paste! That was my reply back btw.
teresa1988 Posted November 12, 2012 Posted November 12, 2012 Received my download link for Dos! today. At least Warner managed to get one thing right. Finally, I also got a tracking number, but for some reason it is not working...
WhiteTim Posted November 12, 2012 Posted November 12, 2012 If the mail wasn't off for the day after vetern's day I may had got it today oh well tomorrow will have the regular case
Austin_of_Suburbia Posted November 12, 2012 Posted November 12, 2012 Huh, turns out I DO have a second tracking number. As many of you guys have said, it says that UPS are still waiting to receive DOS. But I did receive the download link too! The account saying the order is 'closed' isn't the issue, just derpy Warner. So it'll get to me at some point. Hope all other UK peeps have the same or better news as the day progresses if you haven't already and everyone else waiting on the edge of their seats!
JaHawk2009 Posted November 12, 2012 Posted November 12, 2012 Oop, just checked it and hey-ho. It's shipped. Hope it arrives tomorrow, but that's unlikely.
Alfie Posted November 12, 2012 Posted November 12, 2012 I have spoken to someone at UPS and they said this. The "Billing Information Received" tracking scan indicates that UPS has received electronic transmission of package data from the shipper. Sometimes the package is not actually given to UPS on the date the shipper processed the billing information. I would suggest contacting the shipper to determine if the shipment was sent as scheduled. Once this occurs, you can continue to track the package here at ups.com.
SamMacs Posted November 12, 2012 Posted November 12, 2012 I don't know if I should blame Warner or ups but it has been saying this since friday: A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated. It's so damn annoying, I want to hear it the first time on cd (like I did with Uno) but I'm thinking about listening to the leak I downloaded last week because I don't wanna wait anymore. I'm sure that I won't get the cd until wednesday/thursday at earliest. Haven't got the digital album either
Katarina. Posted November 12, 2012 Posted November 12, 2012 I don't know if I should blame Warner or ups but it has been saying this since friday: It's so damn annoying, I want to hear it the first time on cd (like I did with Uno) but I'm thinking about listening to the leak I downloaded last week because I don't wanna wait anymore. I'm sure that I won't get the cd until wednesday/thursday at earliest. Haven't got the digital album either If you haven't got the digital download yet you most likely ordered from the US store, or any of them with the Tuesday as release date. You should get the download link in the mail tomorrow then Why UK/EU orders seem to be having problems with the delivery, I have no clue. The CD books should just arrive on Monday like was promised. It does make even less sense that now some people in the US seem to have received their copies days before the release date! That's what's great about pre-orders. Pre orders.. right. Not here in Europe apparently..
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