placenta Posted October 1, 2012 Posted October 1, 2012 I just got an answer from their customer service: "I can confirm that your order was shipped on 09/20/12 and has been assigned to our international shipping partner, DHL Global Mail." When tracking my package, it says that processed three times (!?) at Des Plaines, IL. The message from customer service also says: "Delivery to an international address can take up to 4-6 weeks depending on the destination." So much for the "delivered on street date"-thing. Not impressed by the way their most loyal fans are getting treated.
Annie, get your gun Posted October 1, 2012 Posted October 1, 2012 I'm so far away... I can wait the time necessary only if I have the certainty it will arrive here, I don't know, next month maybe? But they should've had specified that.
aldyofficial Posted October 1, 2012 Posted October 1, 2012 so, all box for the international address is sitting on the des plaines, doing nothing since Sept 26. and it takes 4-6 weeks. y'know what you've got from fucking 4-6 weeks? iDOS! is coming. and I could go around the world in 4-6 weeks.
gmcloughlin Posted October 1, 2012 Posted October 1, 2012 Still no sign... Getting seriously pissed off
9ko Posted October 1, 2012 Posted October 1, 2012 I just got an answer from their customer service: "I can confirm that your order was shipped on 09/20/12 and has been assigned to our international shipping partner, DHL Global Mail." When tracking my package, it says that processed three times (!?) at Des Plaines, IL. The message from customer service also says: "Delivery to an international address can take up to 4-6 weeks depending on the destination." So much for the "delivered on street date"-thing. Not impressed by the way their most loyal fans are getting treated. Well, I'm also Norwegian. I have the same issue, and I have sent them two emails now, where I am a bit pissed at them/ DHL.. No answer.. The first one was like 4 days ago.
OldWhatsHisFace Posted October 1, 2012 Posted October 1, 2012 Ugh! It's been processed three times! Then nothing has happened since the 25th! It's been seven days and I'm getting seriously sad now!
JIGD13 Posted October 1, 2012 Posted October 1, 2012 I just got an answer from their customer service: "I can confirm that your order was shipped on 09/20/12 and has been assigned to our international shipping partner, DHL Global Mail." When tracking my package, it says that processed three times (!?) at Des Plaines, IL. The message from customer service also says: "Delivery to an international address can take up to 4-6 weeks depending on the destination." So much for the "delivered on street date"-thing. Not impressed by the way their most loyal fans are getting treated. I'm so pissed off with this I Live in Ecuador and DHL said that when it arrive here I have to wait 1 week more but I said no problem but know when ¡Uno! Arrives ¡Tré! will be one week away. I got the same e-mail and know I don't know if Warner it's taking this seriously
BradGreenDay Posted October 1, 2012 Posted October 1, 2012 Still waiting, goddammit. Still in Des Plaines, IL since the 26th. I am pissed off. Same with me...
Florence Posted October 1, 2012 Posted October 1, 2012 This is so unfair I already paid for it, it's so ridiculous I can't even believe it. I know. There should be a default smiley like this on GDC: it describes my angry feelings towards the box set so well. "delivery on street date"
Psycho Britney Posted October 1, 2012 Posted October 1, 2012 I can't believe how this bundle was advertised as being released on street dates when this clearly didn't happen. I got mine one day late and it's frustrating, but it's unbelievable people are still waiting The bundle looks so nice and UNO is worth the wait but still...
Annie, get your gun Posted October 1, 2012 Posted October 1, 2012 I know. There should be a default smiley like this on GDC: it describes my angry feelings towards the box set so well. "delivery on street date" There aren't enough angry emoticons! Why these people has to be SO disorganized?!?
BradGreenDay Posted October 1, 2012 Posted October 1, 2012 If this happens with DOS i will be pissed off!!!!!
July21 Posted October 1, 2012 Posted October 1, 2012 i got my stuff since 10 days. so shitty to see how some of you guys are still waiting!
BradGreenDay Posted October 2, 2012 Posted October 2, 2012 Oh Love... Oh Love... Won't you bring me my box set tonight!!!!!
pasalaska Posted October 2, 2012 Posted October 2, 2012 Surprise surprise Warner hasn't replied to my email. I just want what I paid for, it's really not too much to ask.
sauser Posted October 2, 2012 Posted October 2, 2012 Well, all orders of everything takes 4 weeks to get outside US. Mine's still on that fucking Des Plaines, IL - I wondering why did they just send it 2 weeks earlier or something in order to get it in time !
Slave To The Network Posted October 2, 2012 Posted October 2, 2012 Yay!!! I finally got it!! About time!
bubblette29 Posted October 2, 2012 Posted October 2, 2012 I just want the CD in my hand! I'm considering just buying it at the store. But I don't want to.
Exzor Posted October 2, 2012 Posted October 2, 2012 I am beyond pissed. So I pre-ordered the box set, knowing it would sell out. I bought it mid-August, super happy. I noticed I never got a confirmation email, but the money via paypal did go through and it was paid for. I never got my download links, I never got my confimation email. I emailed the Green Day webstore and through a very long converstation, here's the answer they gave me: "Through an error in our system, it seems like your order was never placed and kept in our records. We apologize." They refunded my money and gave me what as an apology? a 10% disscount code for the webstore. 10%.... I asked them to just send them another box instead of refunding me, but they said they are all sold out.. I am so mad and heartbroken guys. I was so exicted. I pre-ordered it early. And through a glitch, the webstore's own fault, I won't have it So pissed. What did I do to deserve this
BradGreenDay Posted October 2, 2012 Posted October 2, 2012 i dont think ill pre order something off The green day site again!!!
ChelseaDagger Posted October 2, 2012 Posted October 2, 2012 Surprise surprise Warner hasn't replied to my email. I just want what I paid for, it's really not too much to ask. Exactly. They sure charge the credit card in a hurry.... less of a hurry to send out the product Wonder if mine will arrive before the release of ¡DOS! ???? I don't mean to complain (OK maybe I do) I'm just frustrated because I am so looking forward to it arriving
dirnt286 Posted October 2, 2012 Posted October 2, 2012 So much for "arriving on the street date." Mine came today. And I live in the United States!
Ratchet Posted October 2, 2012 Posted October 2, 2012 Just wondering if anyone from New Zealand or Australia has gotten their box set yet because mine still hasn't arrived mine's still not here yet I think its gonna take another week for us
astroz0mbie Posted October 2, 2012 Posted October 2, 2012 I wish I could've gotten the box set, but then again I've also had issues with previous pre-orders... When I pre-ordered 21CB it never came, and when I emailed them about it they replied saying that basically it wasn't their fault if I had any difficulties with shipping and I should contact UPS... and they told me it was never "verified for shipping."
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