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Problems with Idiot Club membership


Daughter.of.Rage.and.Love

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Posted

Thanks, Netty!

Just tried to get in and I could get to the news page but not the forum. At least that's a step forward! LOL.

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Posted
Oh, I'm glad I could help :). If you just tell them you need to change your password, I think they can reset it for you and send you a temporary pw. I wouldn't expect it today, though, since they're working on this other issue (and it might be a good idea to make your subject line really clear - they might think your email is just another one regarding the current problem). Best of luck getting it fixed!!!

I was just thinking the same, so, I'll wait some day and then I'll try again....

yeah, I can do it!!!!:bunny:..yessssss..I have to win!!!:/ ........I hope to win :D

Posted

Ah, those scammers! I say we pirate all their images and secrets to GDC right away and then you never have to pay the fuckers again. :P

Posted

I'm due for renewal in April & got an email.

Just tried now & got full access as usual. If there was a problem, with my account it seems to have been resolved.

Posted

Alright, I emailed them about not being able to get into the forum and they have fixed my account, so I have full access now.

woot. :ermm:

Posted

Yeah! I can loggin again :D

Posted

I had been having the same issue, but it works for me now too! :)

Posted

Looks like this issue is resolved, at least for most people, so I'm going to unpin this thread now. I'll leave it open for a bit though ... just in case :).

Posted

Yay I have access now :happy:

Thanks, Netty, for keeping us informed and all

Posted
Yay I have access now :happy:

Thanks, Netty, for keeping us informed and all

Posted

I've also got access again now, yay! Thanks Netty for keeping us informed. I never had an email back saying it was fixed and only after seeing the latest posts I tried to log in again so thanks!

  • 2 weeks later...
Posted

Has anyone heard from the idiot club about the expired subscriptions and if we get a refund? I emailed them that I paid to renew my subscription but wasn't ready for a renewal and haven't heard anything.

Posted
Has anyone heard from the idiot club about the expired subscriptions and if we get a refund? I emailed them that I paid to renew my subscription but wasn't ready for a renewal and haven't heard anything.

I emailed them and haven't heard back yet. It's been a few weeks now i haven't been able to log in.

Posted

I've gotten some emails from folks as well, asking for the same thing. It's a shame they haven't got back in touch with the folks who paid extra or still dont have access.

Posted

I think, if you email them NOW, they'll fix your account pretty soon.

Guest Shangri-La
Posted

after 3 mean emails to them they finally fixed mine. is everyone else's still not working?

Posted

There is an IC member on Twitter by the name of pixelmeow who can't get onto the forums. I told her I'd eamil Netty to see if she had any answers but haven't done it yet. She has been sending emails to the Idiot Club memberships address but han't heard from them in 10 days. They might be on holiday but who knows with them.

Guest Shangri-La
Posted
There is an IC member on Twitter by the name of pixelmeow who can't get onto the forums. I told her I'd eamil Netty to see if she had any answers but haven't done it yet. She has been sending emails to the Idiot Club memberships address but han't heard from them in 10 days. They might be on holiday but who knows with them.

annoying! i really wish the actual band controlled the IC. $20 is too much if you're like most people and only join for the presales.

Posted
annoying! i really wish the actual band controlled the IC. $20 is too much if you're like most people and only join for the presales.

The IC sucks, man. I feel so bad for Netty and the mods. Artists Arena should be put out its misery, they are so crappy. I don't know why GD puts up with it... or whether they are even aware of it... or even care.

Posted

Here's the information I just got. The best way to get in touch with someone is to email memberships@idiotclub.com, which I think most of you have been doing already.

She also let me know that if you did purchase a second membership in that time, before yours was expired, they will add that year long membership to your account. So, when your original account is supposed to expire, they will add on another full year membership starting on that date.

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