If you've read the GDCcrets thread in the last day you've read about an issue that has come up with one user harassing others with explicit comments after being told to stop. The mod team takes these reports very seriously, but we agree that we took too long in this case and we have been talking about ways to fix this.
First off, we will institute an immediate 24 hour suspension once we get a report about another member harassing someone else. During this time we will look into the issue, gather the facts we can get, and will then issue a permanent ban once we get enough details. If we're unsure about a situation or need more time, we will keep the user suspended until that time - but we mainly want to try and take care of these reports within 24 hours when they come in.
Secondly, I'd like to take a moment to talk about friendships and relationships with other GDCers. We pride ourselves on trying our best to keep a safe place for people to come and chat and create relationships with other like-minded people. I think 99.9% of the time that's exactly what happens. But just as in offline life, there is always going to be a small number of people who cross the line into what's ok and what's not. If you ever feel uncomfortable with something another user has told you, then report it to the mod team. Here's a blog post about how to use the report function. It's incredibly important that we hear from people in these situations. There's no way we can know everything that's happening around the forum and we depend on you to make sure we know.
Lastly, on behalf of the entire mod team, I'd like to apologize to everyone affected in the situation mentioned in the GDCcrets thread. It took us over 2 weeks to completely deal with the issue, mostly because as we looked into it, we realized it was more complicated than we initially understood and it was hard for us to make a judgement call without more information. We failed in reaching out to everyone affected right away and trying to get all the details we needed to issue a ban. I'm sorry that we in anyway contributed to any of you feeling unsafe about posting or visiting the forum. The entire mod team agrees that we should have done more right away, and with the policy outlined above, we want to make sure something like this never happens again.